Customer Engineer

Rivanna Medical

RIVANNA is seeking a customer engineer to contribute to our emerging medical device company’s rapid growth. You will work within a talented team of professionals as we strive to achieve our mission of improving global human health. This is a hands-on multidisciplinary role in which the right candidate will interface between the operations team, sales and marketing, and our valued customers.

This is a great opportunity to enter the medical devices industry and advance within the organization as skill level and experience allows.

Key Responsibilities

  • Customer order processing and fulfillment
  • Inventory transactions in financial management system arising from order fulfillment
  • Invoicing and communicating with customers
  • Coordinating international shipments
  • RMA handling
  • Fielding remote customer service requests

Experience and Qualifications

  • Bachelor’s degree in engineering or similar
  • 1-2+ years of experience
  • Excellent oral and written communication skills
  • Customer service experience
  • Proficient with Microsoft Excel and Word
  • Experience working with QuickBooks

Sector

Devices & Instrumentation

Job Type

Full-time

Salary Range

$50,000 - $60,000/yr

Benefits

  • health insurance
  • paid time off
  • 401(k)
  • team/family events

Address

Charlottesville, Va
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