Inside Sales Representative

MicroGEM

The Inside Sales Representative is a key internal and external sales support team member ensuring sales success and customer satisfaction.

Key Responsibilities

  • Handle incoming calls or inquiries from prospective customers or distributors
  • Achieve Assigned Sales Quota and or targets
  • Understand customer needs and requirements
  • Effectively and efficiently respond to customer requests or feedback
  • Knowledgeable in MicroGEM’s product offerings and able to convey to prospects
  • Excellent attention to detail, documenting customer feedback and support continuous process improvements
  • Research social media and or technical platforms to gain insight on competition and complementary offerings
  • Set up process to seek out and assist in the completing of RFPs, RFIs, White Papers etc.
  • Identify and source new sales opportunities through inbound and outbound calls and emails
  • Desire to grow into outside Sales or Channel Management

Experience and Qualifications

Preferred:

  • Minimum of BS in any scientific discipline
  • 1-2 Year sales or customer service experience
  • Experience and/or familiarity in Science/Medical/Life Sciences helpful
  • Strong communication and negotiation skills
  • Detail oriented and works with a high degree of accuracy
  • Team Player, working with other cross-functional groups
  • Be Driven and have ability to multitask
  • Handles confidential financial and personal information appropriately
  • Ability to tactfully handle stressful and difficult situations
  • Be Sales and Customer Success Driven
  • Previous Inside or Outside Sales Experience preferred
  • CRM knowledge with platforms such as SALESFORCE desirable

Sector

Other

Job Type

Full-time

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible Spending Plans
  • 401k with Company Match
  • Casual Dress Code

Address

Charlottesville, Va
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