Senior Information Technology Consultant

Jefferson Technology

Jefferson Technology is seeking a senior information technology consultant with strong customer service skills to add to our dynamic, growing business.

Key Responsibilities

  • Work with numerous client organizations of many sizes to understand and meet their IT-related needs.
  • Provide full lifecycle management of large and small IT projects for clients.
  • Manage relationships with multiple clients.
  • Set up, configure, maintain, and provide training on a variety of information technology assets, including desktop and laptop systems, LANs, WANs, printers, physical and virtual servers, and end-user software.
  • Assist clients in envisioning and developing IT initiatives to support their business.
  • Drive implementation of new technologies for clients.
  • Provide technical support and assistance to clients, including after-hours and weekend support.
  • Continually look for ways clients can improve their efficiency and operations.

Experience and Qualifications

  • 5+ years of experience in IT support, consulting, or help desk services.
  • EXCELLENT interpersonal skills, including patience and empathy, for both clients and coworkers.
  • A strong background in IT project management.
  • A proven track record of client service management.
  • Experience with a wide variety of IT assets from multiple different vendors.
  • A problem-solving mindset and love of getting to the root cause of issues.
  • Experience in a diversity of platforms, including Windows, Mac, Linux, and VMware.
  • Ability to work independently, in a team of coworkers, and collaboratively with clients.
  • Strong communication skills, including written, verbal, and phone.
  • Availability to work rotating after hours and weekends on call.
  • Strong personal drive to stay current in technology trends.
  • A love of building solutions and wowing clients!

Sectors

  • Other
  • Consulting

Job Type

Full-time

Salary Range

$68,500 - $79,500

Benefits

  • PTO
  • Health
  • Dental
  • Retirement + match
  • Professional development assistance
  • Vision insurance

Address

1747 Allied St, Suite A, Charlottesville, VA 22903
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